Copilot Training Menu
A practical, people-first approach to building confident Copilot capability across your organisation
Each option below is designed to flex around your context, systems, and priorities. Whether you're looking for a fast-track introduction or deeper strategic integration, you'll find something here to get you started.
This menu is built around three core principles:
🎯 Context and Confidence
I design training that fits the way people already work and helps them build genuine confidence — not just competence — in using Copilot tools in their daily roles.
🚀 AI-Transformed Learning
With tools like Copilot, people can learn in the flow of work, shape their own journey, and measure progress against what matters most to the business. This isn't checkbox learning — it's embedded, relevant, and value-creating.
🌊 Ripple Effect Learning
Training is most powerful when it doesn't stop at the delegate. I design for momentum, so early adopters can share skills, influence teams, and carry new behaviours forward into their networks.
Each programme is shaped through early conversations with your L&D team. These discussions explore what good looks like for your organisation, identify high-impact groups to prioritise, and ensure the training feels relevant, achievable, and aligned with your business priorities.
Quick-Start Options
These sessions are designed to spark momentum. They give teams a low-barrier entry point to Copilot, helping them see value quickly and safely.
🔹 Copilot in 90 Minutes
A fast, focused session introducing the power of Copilot in Word, Excel, Outlook, and Teams. Includes:
- Live demonstration of real-world business use cases
- Hands-on activities with common prompts
- Guidance on getting started safely and responsibly
🔹 Departmental Drop-Ins
Short, sharp sessions delivered to different teams or functions to meet them where they are. Think of these as 'starter sessions' with immediate relevance.
Strategic Workshops
These workshops are designed for leaders who want to guide adoption, not just approve it. They help organisations move from vague ambition to clear intent.
🔹 Copilot Strategy & Readiness Session
A half-day working session for HR, IT, and business leaders. Covers:
- Aligning Copilot use with organisational goals
- Identifying early value opportunities
- Planning adoption pathways that support lasting change
- Discussing what good looks like and how to measure it, including meaningful adoption metrics
Capability Accelerators
These sessions deepen capability across the business, preparing people to go further with Copilot and lay the groundwork for self-led innovation.
🔹 Copilot Studio Introduction
A hands-on session introducing Copilot Studio and how to build AI agents safely. Includes:
- Introduction to AI agents and real-world use cases
- Guided walkthrough using Microsoft templates
- Discussion of risk, governance, and value
🔹 Train-the-Trainer Support
Carolyn partners with in-house teams to co-create internal capability. This includes:
- Designing practice-based learning for mixed-ability groups
- Co-facilitation and knowledge transfer
- Optional playbook development
- Guidance on internal measurement frameworks to track skill growth and engagement
Supporting Materials
These resources support lasting behavioural change and enable safe, ongoing exploration long after the formal training has ended.
🔹 Playbooks
Custom guides tailored to your systems and language, designed to reinforce confident Copilot use.
🔹 Microlearning Boosters
Bite-sized follow-up content delivered via email, WhatsApp, or Teams to encourage habit formation and exploration.
Optional Metrics Support
Measurement is not just about proving impact — it's about improving it. Carolyn's approach to metrics is grounded in relevance, practicality, and alignment with business priorities.
If your team needs help capturing the impact of Copilot adoption, we can build a light-touch evaluation framework that fits your workflow and systems. Example metrics include:
- % of users actively engaging with Copilot tools post-training
- Time saved on recurring tasks (e.g., reporting, planning, content creation)
- Qualitative feedback from business units on usefulness, confidence, and behavioural shifts
Meaningful measurement encourages reflection, reinforces success, and drives sustained use.
What Training Clients and Delegates Say
"Carolyn is incredibly knowledgeable and is able to explain things that are, at times, hard to fathom very clearly. She's so enthusiastic about AI and her content creation session was fantastic. I would highly recommend her for anyone, like me, that is excited about the advancement of AI in business but has no clue where to start."
"Carolyn is a passionate, ethical, and transformational leader. Before I met her, my understanding and use of AI were limited. However, after just a one-hour virtual workshop, my perspective shifted dramatically. I now use AI daily and share what I've learned with confidence among my peers. Carolyn made what seemed beyond my grasp accessible and practical, integrating AI seamlessly into my workflow. I feel incredibly fortunate to have met her."
"Attending Carolyn's 'Exploring GenAI' session was a privilege. She's a phenomenal trainer and visionary leader. With boundless enthusiasm, Carolyn bridges traditional work practices with AI tools. Her appreciation for AI's potential to amplify capabilities and enhance productivity is inspiring. I highly recommend her training."
"After a request was put forward to myself for some Artificial Intelligence training, I was instantly recommended to Carolyn. After initial communication with Carolyn and discussing the requirements, a bespoke training package for the delegates of Maximus was designed. Carolyn's credentials demonstrate her expertise in making complex technologies accessible to non-technical professionals, having worked with diverse groups to transform workplace productivity, enhance employee wellbeing, and futureproof organisations. The delivery by Carolyn was exceptional and her passion shone through. I would have no hesitation in recommending Carolyn to all."
🤝 Let's Talk
Every organisation is different. Carolyn will help shape the right mix for your organisation.
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